29.2 Troubleshooting Installation and Uninstallation

The following table lists the issues you might encounter and the suggested actions for working on these issues. If the problem persists, contact your NetIQ representative.

Issue

Suggested Actions

Uninstallation process reports as incomplete but the log file shows no failures.

The process failed to delete the netiq directory that contains the installation files by default. You can delete the directory if you have removed all NetIQ software from your computer.