9.0 Managing Your Availability

You can specify which resource requests with a delegate assignment you are unavailable to work on during a particular time period. During the time period when you are unavailable for a particular request, the user delegated to act on that request can work on it.

To view your availability, in the Dashboard select

People > Availability

Before using the Unavailable From action, you need to have at least one delegate assignment to work on. You need to have your team manager (or the Provisioning Application Administrator) create delegate assignments for you.

The global settings pertaining to availability-based delegation are specified by Set Availability while creating a Delegation Assignment in Settings > Customization > Navigation Items > General. If you prefer not to specify your availability for each request definition individually, you can use the Not Available for All Requests from Change Status action.

For more information, click on the Dashboard.