8.9 Using Log Files for Troubleshooting

The following example has trace messages logged to the catalina.out file when a code map refresh cycle is triggered.

2017-08-29 16:05:05,500 [INFO] CodeMapEngine [RBPM] Refreshing the Entitlement CODE MAP tables...
2017-08-29 16:05:05,499 [TRACE] BestLocaleServletFilter [RBPM] Using Resource-Group[common-resgrp] with bestLocale[en] for /IDMProv/GwtServiceRouter
2017-08-29 16:05:05,510 [DEBUG] DirXMLDriverDAO [RBPM] Entering getDriversEnabledForMappings() mappingType=2
2017-08-29 16:05:05,600 [DEBUG] DirXMLDriverDAO [RBPM] Exiting getDriversEnabledForMappings()
2017-08-29 16:05:05,600 [INFO] CodeMapEngine [RBPM] Done refreshing the Entitlement CODE MAP tables

The descriptions of the log messages are sequentially listed below:

  • The first message indicates that a code map refresh is in process. This is the first entry when a code map refresh is triggered.

  • The second message specifies the entitlement values are persisted to the best suited locale.

  • The third message provides information about the drivers enabled with entitlements.

  • The fourth message indicates that the process is exiting after obtaining the information about the drivers enabled with entitlements.

  • The fifth message indicates that the code map is updated with the entitlements values from the drivers and the process is completed.