10.2 Account Tracking Does Not Work Properly for the Existing Users

If you are using the Account Tracking feature in Fan-out configuration with Identity Manager 4.0.2 or earlier versions, the DirXML-Accounts attribute of the existing users might contain incomplete account tracking information.

For a proper functioning of the Account Tracking feature,

  1. Delete the DirXML-Accounts attribute of the existing users.

  2. Apply the SAP User Management Driver 4.0.2 Patch 1.

  3. Migrate the users to the SAP system to create new account tracking information.