NetIQ Corporation recommends the fully tested and certified platforms described in this page. However, customers running on other platforms or with untested configurations will be supported until the point NetIQ Corporation determines that the root cause is the uncertified platform or configuration. Issues that can be reproduced on the certified platforms will be prioritized and fixed according to standard defect-handling policies. For more information about support polices, see Support Policies. For more information about installation or hardware requirements, see the NetIQ Identity Manager Setup Guide.
Choose a component below to learn about the technical specifications.
System Requirements for Identity Manager
NOTE:For information about the component versions (main, dependent, or third-party) bundled with a specific version of Identity Manager (for example, version 4.6.1, 4.6.2, 4.6.3, or 4.6.4), refer to the Release Notes accompanying the release at the Identity Manager Documentation Website.
Identity Vault |
Identity Manager Engine |
Remote Loader |
Designer |
Identity Applications |
Identity Reporting |
Analyzer |
Sentinel Log Management for Identity Governance and Administration |
|
---|---|---|---|---|---|---|---|---|
Open Enterprise Server 2015 SP1 |
Yes |
Yes |
Yes |
Yes |
Yes |
|||
Open Enterprise Server 11 SP3 |
Yes |
Yes |
Yes |
Yes |
Yes |
|||
OpenSUSE 13.1 |
Yes |
Yes |
||||||
Red Hat 7.5 |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Red Hat 7.3 |
Yes |
Yes |
Yes |
Yes |
Yes |
|||
Red Hat 7.2 |
Yes |
Yes |
Yes |
|||||
Red Hat 7.1 |
Yes |
Yes |
||||||
Red Hat 7.0 |
Yes |
Yes |
||||||
Red Hat 6.8 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
||
Red Hat 6.7 |
Yes |
|||||||
SUSE Linux Enterprise Desktop 12 |
Yes |
|||||||
SUSE Linux Enterprise Desktop 11 |
Yes |
|||||||
SUSE Linux Enterprise Server 12 SP3 |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
Yes Supported from Identity Manager 4.6 SP3. |
SUSE Linux Enterprise Server 12 SP1 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
SUSE Linux Enterprise Server 11 SP4 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Windows Server 2019 (64-bit) |
Yes Supported from Identity Manager 4.6 SP4. |
|||||||
Windows Server 2016 (64-bit) * |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
Yes Supported from Identity Manager 4.6 SP2. |
|
Windows Server 2012 R2 (64-bit) |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Windows Server 2012 (64-bit) |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
||
Windows Server 2008 R2 (64-bit) |
Yes |
Yes |
Yes |
|||||
Windows Server 2008 SP2 (64-bit) |
Yes |
Yes |
||||||
Windows 10 |
Yes |
|||||||
Windows 8.1 |
Yes |
Yes |
||||||
Windows 7 SP1 |
Yes |
Yes |
IMPORTANT:To install and configure the supported Identity Manager components on Windows Server 2016, you must upgrade those components to version 4.6 SP2. For more information, see NetIQ Identity Manager 4.6 Service Pack 2 Release Notes.
You cannot use the integrated installation process on a system running Open Enterprise Server.
Category |
Minimum Requirement |
---|---|
Processor |
1 GHz |
Disk Space |
|
Memory |
2 GB |
Directory Services |
NetIQ eDirectory 8.8.8 Patch 9 Hotfix 2 (runs with iManager 2.7.7 Patch 9 or later) or NetIQ eDirectory 9.0.2 Hotfix 2 (runs with iManager 3.0.2 Patch 1 or later) |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Category |
Requirement |
---|---|
Processor |
1 GHz |
Disk space |
|
Memory |
|
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Operating System Hotfixes |
Before installing Identity Manager, NetIQ recommends that you apply the latest operating system patches according to the manufacturer's automated update facility. |
Additional Software |
All of the following products:
|
Category |
Requirement |
---|---|
Processor |
Pentium* III 600 MHz, at a minimum |
Memory |
512 MB for the Remote Loader |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Category |
Requirement |
---|---|
Processor |
Pentium* III 600 MHz, at a minimum |
Memory |
512 MB for the .NET Remote Loader |
Operating System |
One of the following 64-bit operating systems, at a minimum:
For a 32-bit operating system:
|
.NET Framework |
4.x |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Category |
Requirement |
---|---|
Processor |
Pentium* III 600 MHz, at a minimum |
Memory |
512 MB for the Remote Loader |
JRE |
Java8u112, at a minimum |
Platform Agent |
PA v2011.1r5, at a minimum |
Category |
Requirement |
---|---|
iManager Version |
One of the following versions:
|
Processor |
Pentium* III 600 MHz, at a minimum |
Disk Space |
Linux: 200 MB, at a minimum Windows: 500 MB, at a minimum |
Memory |
512 MB (1 GB recommended) 80 MB for iManager plug-ins |
Operating System |
One of the operating systems listed in Server-Based and Client-Based Versions of iManager in the NetIQ iManager Installation Guide. The operating system must be compatible with one of the supported versions of NetIQ eDirectory for the Identity Vault. You cannot install iManager on a Solaris platform. However, iManager can still manage and work with applications and resources, such as eDirectory, that run on Solaris. |
Web Browsers |
Any of the web browsers listed in Server-Based and Client-Based Versions of iManager in the NetIQ iManager Installation Guide. |
Application Server |
Tomcat 8.5.x, or the version supplied with iManager You can manually integrate an existing IIS or Apache web server infrastructure with iManager on a Windows server. |
Directory Services |
NetIQ eDirectory 8.8.8 Patch 9 Hotfix 2 for iManager 2.7.7 Patch 9 or NetIQ eDirectory 9.0.2 Hotfix 2 for iManager 3.0.2 Patch1 |
Default Ports |
8080, 8443, and 9009 |
Category |
Requirement |
---|---|
iManager Version |
One of the following versions:
|
Processor |
Pentium* III 600 MHz, at a minimum |
Disk Space |
200 MB, at a minimum |
Memory |
256 MB (512 MB recommended) |
Operating System |
One of the operating systems listed in Server-Based and Client-Based Versions of iManager in the NetIQ iManager Installation Guide. The operating system must be compatible with one of the supported versions of NetIQ eDirectory for the Identity Vault. |
Web Browsers |
Any of the web browsers listed in Server-Based and Client-Based Versions of iManager in the NetIQ iManager Installation Guide. |
Application Server |
Tomcat 8.5.x, bundled with iManager Workstation |
Software |
Java 1.8.0_x or later, bundled with iManager Workstation |
Default Ports |
8080, 8443, and 9009 |
Category |
Requirement |
---|---|
Processor |
1 GHz |
Disk Space |
1 GB |
Memory |
2 GB for Designer |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
The operating system requirements also apply to the following components that you use with the identity applications: PostgreSQL, Tomcat, NetIQ One SSO Provider (OSP), and NetIQ Self Service Password Reset.
Category |
Requirement |
---|---|
Processor |
1 GHz, at a minimum |
Disk Space |
|
Memory |
512 MB (4 GB recommended) |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Database |
|
Application Server |
|
Java |
Java Development Kit (JDK) or Java Runtime Environment (JRE) version 1.8.0_112 or later from Sun (Oracle) |
Port |
8180 |
Web Browser |
Any of the following browsers, at a minimum:
|
Audit |
One of the following auditing services:
|
Domain Services for Windows |
Open Enterprise Server 11 SP3 For a 32-bit operating system:
|
Directory services |
NetIQ eDirectory 8.8.8 Patch 9 Hotfix 2 or NetIQ eDirectory 9.0.2 Hotfix 2 |
Category |
Requirement |
---|---|
Processor |
Pentium* III 600 MHz, at a minimum |
Disk Space |
1 GB Enough space for the content of supporting applications, such as the database and application server logs. |
Memory |
512 MB (4 GB recommended) |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Application Server |
|
Java |
Java Development Kit (JDK) or Java Runtime Environment (JRE) version 1.8.0_112 or later from Sun (Oracle) |
Web Browser |
Any of the following browsers, at a minimum: Desktop:
iPad:
The browser must have cookies enabled. If cookies are disabled, the product does not work. |
Databases |
One of the following platforms, at a minimum:
You can run reports against the following databases, at a minimum:
|
Category |
Requirement |
---|---|
Processor |
1 GHz, at a minimum |
Memory |
512 MB (4 GB recommended) |
Video Resolution |
1024x768 (1280x1025 recommended) |
Virtualization Systems |
One of the following virtualization platforms:
NetIQ supports Identity Manager on enterprise-class virtualization systems that provide official support for the operating systems where NetIQ products are running. As long as the vendors of the virtualization systems officially support these operating systems, NetIQ supports the entire Identity Manager stack on them. |
Operating System Hotfixes |
NetIQ recommends that you apply the latest operating system patches according to the manufacturer's automated update facility before you install Identity Manager. |
Additional Software Components |
|
Category |
Requirement |
---|---|
Processor |
4 to 8 CPU cores |
Disk Space |
200 GB |
Memory |
8 to 15 GB |
Driver |
System Requirements |
Local Installation Platforms |
Remote Installation Platforms |
---|---|---|---|
Driver for Access Review |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Active Directory |
|
Windows Server 2012 R2 (64-bit), Windows Server 2012 (64-bit), Windows Server 2008 R2 (64-bit), or Windows Server 2008 SP2 (32-bit and 64-bit) |
Windows Server 2016 (64-bit), Windows Server 2012 R2 (64-bit), Windows Server 2012 (64-bit), Windows Server 2008 R2 (64-bit), or Windows Server 2008 SP2 (32-bit and 64-bit) |
Driver for Office 365 and Azure Active Directory |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Blackboard |
|
All Identity Manager engine supported platforms |
All supported platforms |
Driver for eDirectory |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Google Apps |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for GroupWise 2014 |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Identity Tracking |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Drivers for JDBC |
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
|
JDBC Driver |
|
||
JDBC Fan-Out Driver |
|
||
Driver for JMS |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for LDAP |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Drivers for Linux and UNIX |
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
|
Bidirectional Driver |
|
||
Fan-out Driver |
|
||
Driver for Linux and UNIX Settings |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Lotus Notes |
|
Local installation not supported |
Windows XP, Windows 7 and 8, SLED 32-bit, or RHEL 6 Client 32-bit Install the Remote Loader on a separate workstation where the Notes Client is already installed |
Driver for Multi-Domain Active Directory |
|
All Identity Manager engine supported platforms |
Windows Server 2016 (64-bit), Windows Server 2012 R2 (64-bit) or later, Windows Server 2012 (64-bit), or Windows Server 2008 R2 (64-bit) |
Drivers for Mainframe |
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
|
Bidirectional Driver |
|
||
Drivers for Midrange |
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
|
Bidirectional Driver |
|
||
Driver for Oracle E-Business Suite |
|
All Identity Manager engine supported platforms Install the Oracle EBS driver files on the Identity Manager server and use a SOAP endpoint to connect to the Oracle EBS system |
All Remote Loader supported platforms Install the Remote Loader (required to run the driver on a non-Identity Manager server) and the Oracle EBS driver files on a non-Identity Manager server where you want to run the driver |
Driver for Office 365 |
|
Local installation not supported |
Microsoft Windows Server 2016 (64-bit), Microsoft Windows Server 2012 R2, Microsoft Windows Server 2012, or Microsoft Windows Server 2008 R2 (64-bit) |
Driver for Peoplesoft 5.2 |
|
Local installation not supported |
All Remote Loader supported platforms |
Driver for Remedy Action Request System (ARS) |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for REST |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Salesforce.com |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SAP HR |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SAP Portal |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SAP User Management |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SAP User Management Fan-Out |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for Scripting |
If you intend to use the 64-bit Scripting Driver, you must install an x64 (not ia64) version of Windows. |
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for ServiceNow |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SOAP |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |
Driver for SharePoint |
|
Local installation not supported |
SharePoint driver uses the .NET Remote Loader service to run on a Windows SharePoint server Install on Windows Server 2003 SP2 (32-bit), Windows Server 2008 (32-bit and 64-bit), and Windows Server 2008 R2 (64-bit) |
Driver for Ellucian Banner |
|
All Identity Manager engine supported platforms |
All Remote Loader supported platforms |