8.14 Random Errors While Connecting to the Exchange Portal

You might encounter the following errors while connecting to the Exchange portal:

Driver fails to connect to the Exchange portal

The driver shuts down with the following error message.

There was no endpoint listening that could accept the message.

This issue is observed when the Exchange portal is down.

Workaround: Start the driver when the Exchange portal is functional.

Driver stops with a fatal error

In iManager, when you modify any driver parameter and try to restart the driver, the driver shuts down with the following error message:

IOException: graph.windows.net: Name or service not known

Workaround: Start the driver when the Exchange portal is functional.

Azure AD Cloud reports java.net.UnknownHostException: login.windows.net error

This issue is randomly observed.

If you restart the driver, the driver displays the following error, when the Office 365 Exchange Online parameter is set to No and Publisher channel is disabled.

java.net.UnknownHostException: login.windows.net

This error is reported from Azure AD. As there is no functionality loss, start the driver after few minutes.

Random Error Messages in Exchange Trace

When you run the driver with Exchange Online enabled, error messages are reported in the Exchange trace. For example:

publish: Operation Failed: Starting a command on the remote server failed with the following error message. The I/O operation has been aborted because of either a thread exit or an application request

Ignore the error message as it does not cause any functionality loss.