OpenText™ recommends the fully tested and certified platforms described in this page. However, customers running on other platforms or with untested configurations will be supported until the point the organization determines that the root cause is the uncertified platform or configuration. Issues that can be reproduced on the certified platforms will be prioritized and fixed according to standard defect-handling policies. For more information about support polices, see Support Policies. For more information about installation or hardware requirements, see the OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Linux or OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Windows.
Choose a category below to learn about the technical specifications.
System Requirements for OpenText Identity Manager
|
Operating System (certified) |
Identity Manager Engine (Identity Vault) |
Remote Loader |
Identity Applications |
Identity Reporting |
Designer |
Sentinel Log Management for Identity Governance and Administration |
Validator |
Package Deployment Tool |
|---|---|---|---|---|---|---|---|---|
|
Red Hat 9.4 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
Red Hat 9.3 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
Red Hat 9.2 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
Red Hat 8.10 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
Red Hat 8.8 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
SUSE Linux Enterprise Server 15 SP6 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
SUSE Linux Enterprise Server 15 SP5 |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
|
|
SUSE Linux Enterprise Server 15 SP4 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Yes |
|
SUSE Linux Enterprise Server 15 SP3 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Windows Server 2022 (64-bit) |
Yes |
Yes |
Yes |
Yes |
Yes |
|
|
Yes |
|
Windows Server 2019 (64-bit) |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Yes |
|
|
SUSE Linux Enterprise Desktop 15 |
Yes |
|
|
|||||
|
MacOS Sonoma |
|
|
|
|
Yes |
|
|
|
|
Windows 11 (Desktop) |
Yes |
|
||||||
|
Windows 10 (Desktop) |
Yes |
Yes |
Yes |
* Operating System Hotfixes: Before installing OpenText Identity Manager, we recommend that you apply the latest operating system patches according to the manufacturer's automated update facility.
* Operating System (supported): Latest versions of service packs for the certified operating systems are supported.
** Lotus Notes Client is only supported on the workstation platforms. A Remote Loader running on Windows 10 (64-bit) is only supported for the Lotus Notes driver integration. In normal OpenText Identity Manager installations, Remote Loader is supported only on server platforms.
NOTE:
OpenText Identity Manager components (Identity Vault, Identity Manager engine, Identity Manager drivers and Remote Loader, Designer, Identity Applications, and Identity Reporting) can be deployed as services on Amazon Web Services (AWS) EC2 and Microsoft Azure. For more information, see Deploying OpenText Identity Manager on AWS EC2 in the OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Linux or Deploying OpenText Identity Manager on Microsoft Azure in the OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Windows.
Deployment of Sentinel Log Management is not supported on cloud.
|
Virtualization System (certified) |
Identity Manager Engine (Identity Vault) |
Remote Loader |
Identity Applications |
Identity Reporting |
Designer |
Sentinel Log Management for Identity Governance and Administration |
|---|---|---|---|---|---|---|
|
VMWare ESXi 6.7, 7.0 and later |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Hyper-V Server 2012 R2 |
Yes |
Yes |
Yes |
Yes |
Yes |
Virtualization System (supported): OpenText Identity Manager is supported on enterprise-class virtualization systems that provide official support for the operating systems where OpenText products are running. As long as the vendors of the virtualization systems officially support these operating systems, OpenText will support the entire OpenText Identity Manager stack on them.
|
Category (Minimum Requirements) |
Identity Manager (includes Identity Vault) |
Remote Loader (all types) |
Identity Applications* |
Identity Reporting* |
Designer |
Sentinel Log Management for Identity Governance and Administration |
|---|---|---|---|---|---|---|
|
Processor |
4 CPU cores |
4 CPU cores |
4 CPU cores |
4 CPU cores |
4 CPU cores |
4 to 8 CPU cores |
|
Memory |
8 GB |
8 GB |
8 GB |
8 GB |
8 GB |
8 to 16 GB |
IMPORTANT:OpenText Identity Manager is certified on ext3, ext4, and XFS file systems on Linux and NTFS on Windows. BTRFS is not supported for Identity Vault.
* The minimum hardware and software requirements for the Identity Applications and Identity Reporting components should also account for the following components: PostgreSQL, Tomcat, OpenText™ One SSO Provider (OSP), and OpenText™ Self Service Password Reset.
Table 1 OpenText Identity Manager Component Versions
|
Component |
Supported Versions |
|---|---|
|
OpenText eDirectory |
24.4 (v9.3) or later NOTE:OpenText Identity Manager 24.4 (v4.10) is only compatible with OpenText eDirectory 24.4 (v9.3) or later. |
|
OpenText Identity Console |
24.4 (v1.9) |
|
Identity Manager Engine |
4.10 |
|
Identity Manager Remote Loader |
4.10 |
|
Identity Manager Fanout Agent |
4.10 |
|
Designer for OpenText Identity Manager |
24.4 (v4.10) |
|
Identity Applications |
24.4 (v4.10) |
|
Single Sign-on |
6.7.7 |
|
Identity Manager Self-Service Password Reset |
4.8.0.1 |
|
Identity Manager Identity Reporting |
24.4 (v7.4) |
|
Sentinel Log Management for Identity Governance and Administration |
8.7.0.0 |
|
Analyzer for Identity Manager |
4.8.5 |
IMPORTANT:The Analyzer tool is not included in OpenText Identity Manager 24.4 (v4.10) installer. If Analyzer is already installed, ensure that you update it to version 4.8.5 and use it with OpenText Identity Manager 24.4 (v4.10). For installing and upgrading Analyzer, see OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Linux or OpenText™ Identity Manager CE 24.4 (v4.10) Install and Upgrade Guide for Windows.
Table 2 Dependent Component Versions
|
Component |
Supported Version |
|---|---|
|
Java |
11.76+21-CA NOTE:Designer 24.4 (v4.10) supports Azul Zulu 1.8.0_432. |
|
Apache Tomcat |
9.0.95 |
|
Apache ActiveMQ |
5.18.4 |
|
OpenSSL |
3.0.15 |
|
PostgreSQL |
14.14 |
|
ZoomDB |
1.2.0-0 |
Table 3 Database Versions Supported with OpenText Identity Manager
|
Component |
Supported Versions |
|
|---|---|---|
|
Identity Applications |
Identity Reporting |
|
PostgreSQL |
14.13 |
14.13 |
|
Oracle |
|
|
|
MS SQL |
|
2017 |
This product supports the following browsers with a minimum version of:
Google Chrome 131.0.6778.85/86
Mozilla Firefox 132.0.2
Apple Safari 17.4.1
Microsoft Edge 131.0.2903.63
NOTE:
All OpenText Identity Manager drivers can run on a 64-bit Remote Loader.
OpenText Identity Manager 24.4 (v4.10) no longer supports a 32-bit version of the Remote Loader. As a result, it is incompatible with the Lotus Notes driver for Lotus Domino versions 12.0.1 (32-bit) and earlier, which require a 32-bit Remote Loader. However, you can use Lotus Domino 12.0.2 (64-bit) and later with the Lotus Notes driver on a 64-bit Remote Loader.
|
Driver |
System Requirements |
Connected System Version |
Supported Installation |
Is Certified for TLSv1.3 |
|---|---|---|---|---|
|
Driver for Identity Governance |
OpenText Identity Manager 24.4 (v4.10) |
Identity Gateway Integration Module 1.1.0.0000 |
Local and remote installation |
Yes |
|
Driver for Active Directory |
OpenText Identity Manager 24.4 (v4.10) |
Active Directory installed on:
|
Local and remote installation |
Yes |
|
Bidirectional Driver for eDirectory |
|
eDirectory 8.8.8.x, 9.0.x, 9.1.x, 9.2.x |
Local installation only Remote installation not supported |
Yes |
|
Driver for Azure Active Directory |
OpenText Identity Manager 24.4 (v4.10) |
Azure Active Directory cloud |
Local and remote installation |
Yes |
|
Driver for Blackboard |
OpenText Identity Manager 24.4 (v4.10) |
Blackboard 9 or later |
Local and remote installation |
|
|
Driver for eDirectory |
OpenText Identity Manager 24.4 (v4.10) |
eDirectory 8.8.8.x, 9.0.x, 9.1.x, 9.2.x |
Local installation only Remote installation not supported |
Yes |
|
Driver for Google Apps |
OpenText Identity Manager 24.4 (v4.10) |
G Suite by Google |
Local and remote installation |
|
|
Driver for GroupWise 2014 |
OpenText Identity Manager 24.4 (v4.10) |
|
Local and remote installation |
Yes |
|
Driver for Identity Tracking |
OpenText Identity Manager 24.4 (v4.10) |
Sentinel 8.2 or later |
Local and remote installation |
|
|
Drivers for JDBC |
||||
|
JDBC Driver |
OpenText Identity Manager 24.4 (v4.10) |
|
Local and remote installation |
Yes |
|
JDBC Fanout Driver |
OpenText Identity Manager 24.4 (v4.10) |
|
Local and remote installation |
Yes |
|
Driver for JMS |
OpenText Identity Manager 24.4 (v4.10) |
NOTE:The driver uses two main specifications of JMS, 1.0.2b and 1.1. |
Local and remote installation |
Yes |
|
Driver for LDAP |
OpenText Identity Manager 24.4 (v4.10) |
LDAP v3 compliant LDAP directories |
Local and remote installation |
Yes |
|
Drivers for Linux and UNIX |
||||
|
Bidirectional Driver |
|
|
Local and remote installation |
|
|
Fan-out Driver |
|
|
Local and remote installation |
Yes |
|
Driver for Linux and UNIX Settings |
OpenText Identity Manager 24.4 (v4.10) |
Same as any other Java-based driver. It does not have a connected system/ Remote Loader. |
Local and remote installation |
|
|
Driver for Lotus Notes |
OpenText Identity Manager 24.4 (v4.10) |
Lotus Domino 12.0.2 (64-bit) and later |
Local installation not supported Remote installation only |
No |
|
Driver for Multi-Domain Active Directory |
OpenText Identity Manager 24.4 (v4.10) |
Multi-Domain Active Directory on:
|
Local and remote installation |
Yes |
|
Driver for Mainframe - Bidirectional Driver |
|
|
Local and remote installation |
|
|
Driver for Midrange - Bidirectional Driver |
|
|
Local and remote installation |
|
|
Driver for Oracle E-Business Suite |
OpenText Identity Manager 24.4 (v4.10) |
Oracle E-Business Suite 12.1.1 and above |
Local and remote installation |
No |
|
Driver for Office 365 |
OpenText Identity Manager 24.4 (v4.10) |
Office 365 Web Service |
Local installation not supported Remote installation only |
|
|
Driver for Peoplesoft |
OpenText Identity Manager 24.4 (v4.10) |
PeopleSoft Application Server with:
|
Local and remote installation |
Yes |
|
Driver for Privileged Account Manager |
OpenText Identity Manager 24.4 (v4.10) |
Privileged Account Manager 3.0 or later |
Local and remote installation |
|
|
Driver for Remedy Action Request System (ARS) |
OpenText Identity Manager 24.4 (v4.10) |
|
Local and remote installation |
|
|
Driver for REST |
OpenText Identity Manager 24.4 (v4.10) |
Any RESTful service |
Local and remote installation |
Yes |
|
Driver for Salesforce.com |
OpenText Identity Manager 24.4 (v4.10) |
Salesforce.com Web service |
Local and remote installation |
Yes |
|
Driver for SAP HANA |
OpenText Identity Manager 24.4 (v4.10) |
Local and remote installation |
No |
|
|
Driver for SAP HR |
OpenText Identity Manager 24.4 (v4.10) |
SAP HR system |
Local and remote installation |
No |
|
Driver for SAP Portal |
OpenText Identity Manager 24.4 (v4.10) |
SAP NetWeaver 7.x |
Local and remote installation |
No |
|
Driver for SAP User Management |
OpenText Identity Manager 24.4 (v4.10) |
SAP User Management systems (BASIS or Web Application Server) |
Local and remote installation |
No |
|
Driver for SAP User Management Fan-Out |
OpenText Identity Manager 24.4 (v4.10) |
SAP Basic 7.0.0 system or later |
Local and remote installation |
No |
|
Driver for Scripting |
If you intend to use the 64-bit Scripting Driver, you must install an x64 (not ia64) version of Windows. |
|
Local and remote installation |
|
|
Driver for ServiceNow |
OpenText Identity Manager 24.4 (v4.10) |
|
Local and remote installation |
Yes |
|
Driver for SOAP |
OpenText Identity Manager 24.4 (v4.10) |
SOAP 1.1 or later |
Local and remote installation |
Yes |
|
Driver for SharePoint |
OpenText Identity Manager 24.4 (v4.10) |
|
Local installation not supported. Remote installation only |
Yes |
|
Driver for Ellucian Banner |
OpenText Identity Manager 24.4 (v4.10) |
BEIS (Banner Enterprise Integration Service) |
Local and remote installation |
|
|
Driver for Workday |
OpenText Identity Manager 24.4 (v4.10) |
Workday v32.0 and later |
Local and remote installation |
Yes |
NOTE:For more information about system requirements for each driver, see the driver implementation guide at OpenText Identity Manager driver documentation website.
For specific product issues, contact OpenText Support at https://www.microfocus.com/support-and-services/.
Additional technical information or advice is available from several sources:
Product documentation, Knowledge Base articles, and videos: https://www.microfocus.com/support-and-services/
The OpenText Community pages: https://www.microfocus.com/communities/
Copyright 2009 - 2024 Open Text.
The only warranties for products and services of Open Text and its affiliates and licensors (“Open Text”) are as may be set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Open Text shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.