Before upgrading, ensure all OpenText Identity Manager containers are properly stopped to prevent unhealthy status. For example, temporary files such as /data/osp/controlling and /data/osp/transaction-lock-file might not be deleted if the OSP container stops unexpectedly, which could lead to issues post-upgrade.
Use the appropriate command to delete the affected or obstructing temporary files in that Docker container:
For OSP Container:
rm /data/osp/{controlling,transaction-lock-file}For Identity Reporting Container:
rm /data/reporting/{controlling,transaction-lock-file}For Identity Applications Container:
rm /data/userapp/{controlling,transaction-lock-file}NOTE:While you can manually delete these temporary files, be cautious during the deletion process, particularly when handling the OSP, Identity Reporting, and Identity Applications Docker containers.