This release introduces Identity Intelligence 1.1.
We designed this product in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs.
The documentation for this product is available on the Documentation website in HTML and PDF formats. If you have suggestions for documentation improvements, click Identity Intelligence Documentation page.at the bottom of any page in the HTML version of the documentation posted at the
Identity Intelligence provides interactive and reporting capabilities for identity governance data so you can perform the following types of activities:
Provide data in the form of visuals and reports to support audits of identity governance processes
Export data for analysis or reporting to management and other stakeholders, such as compliance officers and resource administrators
Look for possible issues or breaches in identity governance processes and protocols
Evaluate request and approval processes to determine their efficiency and adherence to enterprise standards, such as service level agreements (SLAs)
Using drivers and collectors, Identity Intelligence gathers data from Micro Focus Identity Manager and Micro Focus Identity Governance, then pushes it to Transformation Hub for processing and to Vertica for storage. Identity Intelligence includes Transformation Hub and Vertica for your convenience.
Depending on the data that you want to analyze, you can create a View and explore the Profiles of users and access rights.
Before you begin installing Identity Intelligence, you must download and unzip Identity Intelligence and all necessary product installation packages. The installation package also includes the respective signature file, for validating that the downloaded software is authentic and not tampered by a third party.
You can download the following installation packages:
Contains the files required for installing and deploying Identity Intelligence:
Identity Intelligence 1.1.0 (Bundle+) License.txt
Legal information about third party code contained in Identity Intelligence
Driver shim and packages for Identity Manager Driver for Entity Data Model
Configuration utility for Identity Governance
SmartConnector for Identity Intelligence 188.8.131.52.zip
Includes the following:
Installation file for ArcSight Management Center (ArcMC)
To download and verify the signature of the downloaded files:
Log in to the computer where you want to install Identity Intelligence.
Change to the directory where you want to download the installer files:
NOTE:If you are planning to install Identity Intelligence by using scripts, use /opt as the download location.
Download all the necessary product installer files from the Micro Focus Downloads website.
To verify the signature of the downloaded files, enter the following command:
Syntax: sha256sum <file_name>; cat <file_name>.sha256
Example: sha256sum identityintelligence-x.x.x.x.zip; cat identityintelligence-x.x.x.x.sha256
The output from each set of compressed installation packages should match their corresponding SHA-256 signatures. If they do not match, download the files again and verify the signature. If the checksum does not match even with the new files, contact Micro Focus Customer Support.
To unzip the downloaded files, enter the following commands:
For tar file: tar xvfz <file_name>.tar.gz
For zip file: unzip <file_name>.zip
Micro Focus strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Issue: Identity Intelligence does not display approver information in the Summary Panel for workflow processes from Identity Manager. (Bug 1159995)
Workaround: This issue is caused as the permission name is missing in 31524 Workflow Approved events in Identity Manager 4.8.0 (Bug 1160045). This issue will be fixed in Identity Manager 4.8.1. To get an immediate resolution to this issue, contact Micro Focus Customer Support.
Issue: In the User Profile page, Identity Intelligence does not display the account details for the account for which User logon name is modified in the Active Directory. Blank space is displayed instead of the modified account details. (Bug 1158482)
Fix: This issue is caused by a bug in Identity Manager 184.108.40.206 (Bug 1157343) and is fixed in Identity Manager 220.127.116.11. Therefore, if you are using Identity Manager 18.104.22.168, ensure that you upgrade Identity Manager to version 22.214.171.124 or later.
Issue: When you log out and try to log in again, the browser displays an empty page. (Bug 1143141)
Workaround: Ensure that the URL includes the /idi suffix:
Issue: Identity Intelligence receives data from Identity Manager through the Identity Manager Driver for Entity Data Model. This driver was designed to collect data that Identity Manager receives from drivers similar to the LDAP-based Directory Integration drivers for Identity Manager. Identity Intelligence can also receive data that originates from other types of Identity Manager drivers. However, some drivers might configure data in a way that the Entity Data Model driver cannot interpret. To avoid corrupting data that might be displayed in View and Profiles, the Entity Data Model driver ignores any collected content that does not meet its expected formatting.
For more information about the LDAP-based Directory Integration drivers, see the documentation site for Identity Manager drivers.
Workaround: If you have an incidence where Identity Intelligence fails to appropriately display data that originates from a non-LDAP-based driver, please contact our Customer Center to determine the exact nature of the data problems.
Issue: In Views configured to summarize the data by (Bug 1144466), you can change the visualization to display data by . However, Identity Intelligence displays all non-process events as black dots. Also, the corresponding legend is not available.
Issue: In the View’s table, when you add a column whose fields contain a large data, Identity Intelligence fails to export the data appropriately in the PDF file. For example, some rows in the (Bug 1064599)column might contain such a large amount of data that Identity Intelligence cannot incorporate it appropriately in the PDF.
Workaround: Export the data as a CSV file.
Issue: If user information such as a name or email ID contains non-English characters, Identity Intelligence displays (Bug 1146179)for those non-English characters.
Issue: Identity Intelligence does not display account that was used as an identity source for the user in Identity Governance. (Bug 1142135)
Workaround: If you have both Identity Manager and Identity Governance, configure data collection as follows:
Configure Identity Governance to collect data from Identity Manager.
For more information, see Identity Governance documentation.
Configure Identity Intelligence to collect data from both Identity Manager and Identity Governance and ensure that the data reconciliation fields for both the data sources are same.
Issue: In case of access request approval, Identity Intelligence displays approved date instead of creation date because creation date is replaced by approved date when the access request is approved. (Bug 1146908)
Issue: When you launch the Access Rights page, (Bug 1159997)is selected as the date picker option for search by default. After launching or reloading the Access Rights page, the search displays the latest details. However, when you click subsequently, it does not display the latest details.
Workaround: You must click> in the date picker and then click to view the latest access rights details.
Issue: Known issues associated with RedHat can affect Identity Intelligence by causing sluggish performance and errors in the server log, particularly in a single-node deployment.
You might observe slow responses times and that some of the deployed pods enter the “CrashLoopBackoff” state. This issue tends to occur because of large quantities of calls to the NFS client. (Bug 1145490)
When logging into Identity Intelligence, the server might send the user back to the login page, particularly after you first install Identity Intelligence. You would see the following type of error in the idi-web-app log:
Unable to fetch user details from management after retrying, error: StatusCodeError: 401
After logging into Identity Intelligence, you may be redirected to (Bug 1144088)> page wherever you click on the user interface.
Follow the instructions in RedHat Solution 3915571.
Restart the User Management pod by performing the following:
Get the User Management pod details:
kubectl get pods --all-namespaces | grep hercules-management
NAMESPACE NAME READY STATUS RESTARTS AGE arcsight-installer-p2dlt hercules-management-7f876b4978-9xkl6 2/2 Running 6 10d
Delete the User Management pod:
kubectl delete pod -n <namespace> <management pod name>
kubectl delete pod -n arcsight-installer-p2dlt hercules-management-7f876b4978-9xkl6
When you delete any pod, the pod will start automatically.
Issue: When uninstalling Vertica using the uninstall-single-node.sh script, uninstallation cancels unexpectedly if you press after typing y at the following prompt:
Are you sure that you want to UN-INSTALL Vertica node(s)? (y/n)?y
Workaround: In the prompt, ensure that you do not press y.after typing
For known issues related to the Entity Data Model driver, see Identity Manager Driver for Entity Data Model Implementation Guide.
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