Diagnostic log files helps in investigating and troubleshooting issues. This section provides information about collecting diagnostic logs for Identity Intelligence.
To collect diagnostic logs :
Log in to the master node as root.
Obtain the docker ID of web service:
docker ps | grep atlas_web-service
Obtain the diagnostic file from the web service pod:
docker cp <docker_id of atlas_web-service>:/th/ws/th_diag/th_diag.tgz <directory where you want to copy the .tgz file>
Change to the directory where you copied the .tgz file :
cd <directory where you copied the .tgz file>
Untar the diagnostic file:
tar –xzf th_diag.tgz
Provide the execute permission for the extracted files:
chmod 0700 *.sh
Obtain the diagnostic logs:
All the log files are available in the following location:
thdiag-<FQDN>-<yyyy-mm-dd-hh-mm-ss>/<directory where you copied the .tgz file>