12.0 Creating and Managing Delegation

Delegation enables a more consistent workflow for managing the reassignment of user tasks by allowing you to assign delegates for users. A Global or Data Administrator assigns a delegate for a user, and the delegate then receives tasks and acts on them instead of the original assignee. If the original assignee acts in one of the review management roles (review owner, escalation reviewer, or auditor) then the delegate has the proper access permissions to act in that role.