Identity Governance contains two configuration utilities. You use the two utilities to change the configuration or enable features after you have completed the installation. The utilities perform different tasks and you must use the proper utility for the proper task. The utilities are:
Identity Governance Configuration Update Utility (ConfigUpdate): You use this utility to modify Identity Reporting, OSP, and Auditing. These features are also part of other NetIQ products and you use this utility on these common products across different products. Some properties require that you use the Identity Governance Configuration Update utility to update them. For more information, see Section 14.1.4, Using the Identity Governance Configuration Update Utility.
Identity Governance Configuration Utility (ConfigUtil): You use this utility to modify any of the Identity Governance settings you defined during the installation. For more information, see Section 14.1.3, Using the Identity Governance Configuration Utility.
Identity Governance contains multiple components and you can install the components on the same server or on different servers. Identity Governance uses databases and .properties files to store the configuration information. If you have Identity Governance and either Identity Reporting or OSP installed on the same servers, the GLOBAL configuration databases, and the ism-configuration.properties file might contain duplicate settings.
When updating the values associated with the duplicate settings, the different installation utilities place the information in different locations. If you are updating a duplicate setting using the Identity Governance Configuration Update utility, the value ends up in the ism-configuration.properties file. If you are updating a duplicate setting using the Identity Governance Configuration utility, the value ends up in the GLOBAL database.
Any component of Identity Governance, Identity Reporting, or OSP that retrieves the value of the duplicate property, retrieves the value from the ism-configuration.properties file rather than the value found in the GLOBAL database. This can cause issues in a clustered environment.
If you are running Identity Governance, Identity Reporting, and OSP in a clustered environment, ensure that you run the Identity Governance Configuration Update utility on each server in the cluster to get the information populated on each server.