Occasionally, you might need to retract an access request that has not been fulfilled. Instead of creating a help desk ticket to terminate the request, you can now revoke it directly in the application. A retracted request item will move from a tentatively retracted to a completed retracted state.
NOTE:You can revoke a request only for a request item that is either in an approval pending or failed state. After fulfillment, use procedures in Requesting Access and Viewing Timeline to remove or add access.
Select Request > My Requests.
(Conditional) If the Status of a request item is Approval Pending or Approval Failed, click Retract.