18.0 Creating and Managing Delegation

Delegation enables you to assign delegates for users to enable a more consistent workflow for managing the reassignment of user tasks. A global, or data administrator assigns delegate for a user, and the delegate then receives tasks and acts on them instead of the original assignee. If the original assignee acts in one of the review management roles (review owner, escalation reviewer or auditor) then the delegate has the proper access permissions to act in that role.