I.12 Troubleshooting Utilities on Linux

NetIQ Import Convert Export Utility

If an LDAP server is refreshed or unloaded, while a NetIQ Import Conversion Export operation is running, the LBURP operation is timed out message is displayed on the screen. The server recovers later, when the LBURP operation times out.

ndsmerge Utility

The PKI servers are not active after a merge operation. They must be restarted using the npki -l command.

Merge operations might not be successful on different versions of the product. If your server is running an older version of NDS or eDirectory, update to the latest version of eDirectory, then continue the merge operations.

The merging of two trees will not succeed if containers with the same name subordinate to a tree are present in both the source and target trees. Rename one of the containers, then continue with the merge operation.

During the graft operation, error message -611 Illegal Containment might appear. Modify the schema by running ndsrepair. Then run ndsrepair -S and select Optional Schema Enhancements.

If you try to perform an incremental backup before performing a full backup, the backup operation will fail.

DSTrace Utility

When you turn on the DSTrace screen, an error message might display indicating that a primary object is invalid for the reference link. You can ignore this message if eDirectory is functioning correctly.

ndsbackup Utility

While backing up eDirectory, NDS Error: Connect to NDS server failed might display. This might be caused by eDirectory listening on a port other than the default port 524. At the command line, enter the port number that eDirectory was configured on. For example, if eDirectory is configured on port number 1524, enter the following:

ndsbackup sR 164.99.148.82:1524

While you back up the data, eDirectory might display NDS Error: Requires a Password error. This is because the server might have attributes marked for encryption and you might not have used the option -E to encrypt or decrypt the backup data.

If you try to perform an incremental backup before performing a full backup, the backup operation will fail.

Error -786 While Running DSRepair

When using DSRepair, you need to have three times the size of DIB free in the specific partition of your machine in which DSRepair is running.

eDirectory Utilities Require Users to Authenticate Using NDS password

If Universal Password is being used, then it must be synced to the NDS password in order for all eDirectory command line tools to authenticate.