22.1 Starting an ActiveView Data Collection

With the ActiveView Analyzer, you can collect data on ActiveViews from actions performed on them by assistant administrators (AA). This data can then be viewed in an Analyzer report. In order to collect the data, you need to specify the AA to collect data on and then start an ActiveView collection.

NOTE:The assistant administrator that you want to collect data on must be connected to the same DRA server that the Analyzer is running on.

To start an ActiveView collection:

  1. Launch the Web Console and log in with administrator credentials.

  2. Navigate to Administration > ActiveView Analyzer.

  3. In the ActiveView Analyzer page, specify the following:

    1. Assistant Admin: Use the Search feature to find and add an assistant administrator who you want to collect data on.

    2. View Properties: (Optional) Use the View Properties feature to view or modify the Assistant Administrator's properties before starting the collection.

    3. Collection time duration: Specify the total number of hours required to collect analyzer data. After it exceeds the specified time, data collection will be stopped and an index will be created in Mongo database.

  4. Click Start Collection to collect ActiveView data.

  5. (Optional) click Stop Collection to cease recording Assistant Admin operations on ActiveViews. An index will be created in the Mongo database.

    You can stop the data collection manually before the scheduled duration has ended and still generate a report.

IMPORTANT:If you stop the collection and change the assistant administrator or restart a data collection for the same assistant administrator, the ActiveView Analyzer clears the existing data in the Mongo database. You can only have Analyzer data for one assistant administrator in the database at a time.