Request forms, when created or modified, are saved to the Web Server. The DRA administrator manages them from Administration > Customization > Requests. Assistant administrators manage them from Tasks > Requests. These forms are used to submit automated workflows that are created in the Workflow Automation server. Form creators use these requests to further automate and improve object management tasks.
You can add and modify existing form properties and custom handlers. The interface behavior for adding and customizing properties is generally the same in a Workflow Automation form as it is when customizing object properties with the exception of workflow configuration options and controls for who can use the form. Reference the topics below for more information about adding and modifying properties, adding custom handlers, and understanding Workflow Automation.