The Diagnostic Utility gathers information from your Administration server to help diagnose issues with DRA. Use this utility to provide log files to your Technical Support representative. The Diagnostic Utility provides a wizard interface that guides you through setting log levels and collecting diagnostic information.
You can access the Diagnostic Utility from any Administration server computer. However, you should run the Diagnostic Utility on the Administration server where you are experiencing the issue.
To access the Diagnostic Utility, log on to the Administration server computer using an administrator account that has local administrator rights and open the utility from NetIQ Administration program group in the Windows Start menu.
For more information about using this utility, contact Technical Support.