57.1 Completing Reboot Trigger Tasks

Roles that Can Perform This Task: Business Service Owner, Cloud Administrator, Build Administrator

As a Cloud Administrator, you can complete any workload reboot trigger task. The trigger task pauses the provisioning change request workflow between the pre-build configuration task and before the changes are applied tot he workloads in the system build. This gives you an opportunity to immediately reboot or to schedule the reboot of a business service workload at a later time.

The reboot trigger task stops progress of the workflow, pending user interaction. The task blocks an unintentional reboot of a workload from occurring at an inopportune time. The Reboot Now feature in the task lets you decide when the system is in a state to accommodate a reboot, and then to take the appropriate action to reboot immediately.

The reboot scheduling feature accommodates situations when you want the workload to change significantly and these changes will result in the service being taken offline for a significant amount of time. Scheduling an off-hours, weekend, or vacation reboot can make the downtime less impactful to your business.

  1. On the main navigation bar, click Tasks, then click the Unclaimed tab.

  2. Select the task for the business service change request (it should be tagged with a “needs reboot” message), then click one of the following options:

    • Review: Lets you review the business service change request before immediately rebooting or scheduling a reboot of the workload.

    • Reboot Now: Reboots the workload when the option is selected.

    • Schedule Reboot: Lets you specify the date and time when you want the workload reboot to occur.

    • Claim: Assigns the task to you and moves it to your My Tasks list. No other user can access the task. This is useful if you want to make sure that you own the task but want to complete it at a later time.

    • Unclaim: Releases the task and returns it to the Unclaimed list.

  3. If you clicked Review, you can review or change the business service details, including the workload details using one of these options:

    • Add: Opens a list of workload templates where you can select an additional template to add and configure for the business service request.

    • Edit: Lets you edit the configuration details of the selected workload.

    • Remove: Deletes the selected workload from the business service change request.

    • Copy: Lets you create copies of the selected workload.

    You can also select Claim, Reboot Now, or Schedule Reboot from this Review Task dialog box, as explained in Step 2.