The monthly cost of a business service is determined by totalling the following costs:
The software licenses costs associated with the workloads.
The objective costs for the service levels assigned to the workloads.
The cost of the resource group resources (vCPUs, memory, disk space, and networks) allocated to the workloads.
The software licenses costs and configuration costs for add-on applications associated with workload templates.
The cost defined for running add-on applications on workload templates.
The configuration costs for add-on services associated with workload templates.
The cost defined for running add-on services on workload templates.
Changing the cost of software licenses, service level objectives, resource group resources, software license and setup costs associated with any add-on applications or add-on services, and the monthly fee for using an add-on application or an add-on service can impact the cost of any deployed business service associated with those items. If and when the change impacts the business service depends on whether or not the business service has an expiration date:
If the deployed business service has an expiration date, the cost remains the same until the owner changes the business service (through a change request). At that point, the business service cost is updated to reflect the new cost.
If the deployed business service does not have an expiration date, the cost is updated either weekly or monthly. The frequency is determined by the setting in System Configuration.
The Cloud Manager console displays business service costs in places such as the business service lists, the individual business service dialog boxes, and business service cost reports. System users always see the business service costs. However, you can choose whether or not to display costs to Organization members.
There are three levels at which you can configure the setting:
Organization: This setting applies to all Organization members. For example, if the setting is set to , no Organization members can see business service costs.
Business Group: This setting overrides the organization setting for the business group. For example, if the organization setting is set to , but the business group setting is set to , Organization members can see the costs for that business group’s business services.
User: Each user account has an setting that overrides the organization and business group setting.