47.2 Opening a Workload Console

Roles that Can Perform This Task: Cloud Administrator, Organization Manager, Business Service Owner

Cloud Manager provides remote access to workloads via a VNC console.

  1. On the main navigation bar, click Business Services, then click Deployed.

  2. Select the business service with the workload you want to access, then click Manage.

  3. In the Workloads list, select the workload, then click Console.

    • The Console action opens a new browser window that provides VNC access to the selected workload's desktop. The Console action is enabled even when a workload is shut down, which gives users the opportunity to enter a password before restarting the virtual machine.

    • If the VNC session does not require a password, the user can press Enter. If the user enters a password incorrectly when the VNC session is established, he or she can enter the password again.

    • The Console action is not enabled for imported workloads that have not yet been configured for VNC access.

  4. Specify the console password to log in.

    After you log in, Cloud Manager opens a remote console session to the workload. Most functions of the remote console work the same as the local console. However, if you need to use special key sequences such as Ctrl+Alt+Del, you must select them from the Send Special Key Sequence menu located at the top of the console.

    NOTE:In this version of Cloud Manager, the VNC console is rendered using HTML 5. If you use Internet Explorer 9 as the browser to view the Cloud Manager Web Console, you need to make sure that either the Adobe (Shockwave) Flash add-on is enabled or that the Google Chrome Frame add-on is enabled. Both of these add-ons are available for free download.

  5. When you have finished, close the browser window to end the session.