40.2 Modifying Service Levels

Roles that Can Perform This Task: Cloud Administrator

You can modify a service level to change the resource costs and objectives. Changing a service level can impact the cost of business services currently using the service level.

  1. On the main navigation bar, click Resources, then click the Service Levels tab.

  2. Select the service level you want to modify, then click Edit.

  3. In the General section, modify the details for the service level:

    Name: Specify a unique name for the service level. This name is displayed in business service workloads.

    You can use letters, numbers, and the following special characters: space, hyphen, underscore, apostrophe, percent, ampersand, and period. The maximum length is 110 characters.

    Creation Date: Displays the current date.

    Description: Provide any additional information for the service level.

  4. In the Monthly Resource Costs fields, define the cost (per month) to use the host resources:

    vCPU: Specify the cost per virtual CPU.

    Memory: Specify the cost per megabyte (MB) of memory.

    Disk: Specify the cost per gigabyte (GB) of disk space.

    Network: Specify the cost per network interface card.

  5. Add objectives to the service level:

    1. Under Associations, click the Service Level Objectives tab.

    2. Click Add to display the Add Service Level Objectives dialog box.

    3. Select the objectives to add.

      You can Shift-click and Ctrl-click to select multiple objectives.

      If you have not yet created the objectives you want, see Creating Service Level Objectives

    4. Click OK to add the selected objectives to the Service Level Objectives list.

  6. Remove objectives from the service level:

    1. Under Associations, click the Service Level Objectives tab.

    2. In the Service Level Objectives list, select the objectives you want to remove.

      You can Shift-click and Ctrl-click to select multiple objectives.

    3. Click Remove.

  7. Assign the service level to resource groups:

    1. Under Associations, click the Resource Groups tab.

    2. Click Add to display the Add Resource Groups dialog box.

    3. Select the groups to add.

      You can Shift-click and Ctrl-click to select multiple groups.

    4. Click OK.

  8. Remove the service level from resource groups:

    1. Under Associations, click the Resource Groups tab.

    2. Select the resource groups from which to remove the service level.

      You can Shift-click and Ctrl-click to select multiple groups.

    3. Click Remove.

  9. Click Save to save your changes to the service level.