11.0 Configuring E-Mail Notifications
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Roles that Can Perform This Task: Cloud Administrator |
Cloud Manager can send e-mail messages to remind task owners about tasks that need to be completed and to notify Business Service Owners of business services that are about to expire or that have expired. For Cloud Manager to do this, you must provide the connection information for an SMTP server to route the messages. You can also customize the schedule for the message notifications.
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On the main navigation bar, click
, then click the tab.
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Configure the SMTP server connection:
Host: Specify the IP address or DNS name of the host running the SMTP server.
Server Port: Specify the port on which the SMTP server listens for incoming messages.
Use Authentication: If the SMTP server requires an authentication user name and password, select this option, then specify the user name and password.
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If desired, customize the schedule for task notifications:
Number of days allocated to complete a task: Select how long a task owner has to complete a task before it becomes overdue. The default is 5 days.
Number of days before first reminder notification: Select when a task owner receives the first reminder notification about the due date. The default is 3 days before the task due date.
Number of days between notifications: Select how often, after the first reminder notification, a task owner receives follow-up notifications about the due date. The default is every day.
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If desired, customize the schedule for business service expiration notifications:
Number of days before first expiration notification: Select when a Business Service Owner receives the first e-mail that the business service is about to expire. The default is 7 days before the expiration date.
Number of days between notifications: Select how often, after the initial notification, a Business Service Owner receives follow-up e-mails about the expiration date. The default is every day.
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Click .