Cloud Manager sends messages to remind administrators and sponsors about tasks that need to be completed and to notify users of business services that are about to expire or that have expired. You can determine the schedule for these message notifications.
In the Cloud Manager console, click , then click .
To modify the notification schedule for task completion, configure the following settings:
Complete within: Select how long a task owner has to complete a task before it becomes overdue. The default is 5 days.
If the start date for a requested business service is sooner than the number of days allowed to complete a task, notification occurs on the start date. For example, if the start date is 2 days after the request date and this option is set to 5 days, the task recipient (administrator or sponsor) receives a reminder notification on the second day.
Begin notification: Select when a task owner receives the first reminder notification about the due date. The notification appears in the owner’s Messages list and e-mail account (if enabled). The default is 3 days before the task due date.
Notification interval: Select how often, after the first reminder notification, a task owner receives follow-up notifications about the due date. The default is every day.
To modify the notification schedule for business service expiration, configure the following settings:
Begin notification: Select when a business service owner receives initial notification that the business service is about to expire. The notification appears in the owner’s Messages list and e-mail account (if enabled). The default is 7 days before the expiration date.
Notification interval: Select how often, after the initial notification, a business service owner receives follow-up notifications about the expiration date. The default is every 2 days
Expired notification interval: Select how often, after a business service has expired, the business service owner receives follow-up notifications about the expired business service. The default is every day.
Click .