When a business service is unable to be built, the following occurs:
You receive a message indicating that the build failed and the reason it failed.
The status of the business service request is changed to in your > list.
The requestor sees no change in status. The status remains so that you have time to resolve the issue if possible.
Build failures can occur for a variety of reasons, from misconfiguration of the business service by the requestor to problems with PlateSpin Orchestrate or the hypervisor building the workload. To resolve issues, we recommend the following approach:
Review the build failure message you received so that you know the cause.
If the build failure message does not provide sufficient information to understand the cause, review the job logs in the PlateSpin Orchestrate Development Client.
Make the configuration changes or system changes to resolve the problem, then resubmit the business service request.
The request skips the administrator approval, sponsor approval, and pre-build configuration stages and goes directly to the building stage.
If the problem cannot be resolved, you can the request or it.
Withdrawing the request sets the status of the business service request to in the requestor’s list; the requestor can either modify and resubmit the request or delete it. Deleting the request removes it from both your list and the requestor’s list.