4.5 Installing MobileAccess on a Mobile Device

Once an administrator has enabled and configured the MobileAccess tool in the administration console, users must install the MobileAccess app on supported mobile devices before they can access SaaS, SSO, or proxy applications that have been configured for mobile access. If users do not yet have the MobileAccess app installed, they are prompted to do so and redirected to the App Store. Access to the administration console from mobile devices is not supported.

To install the MobileAccess app on a mobile device:

  1. Access the App Store on the mobile device.

  2. Search for the NetIQ MobileAccess app.

  3. Tap Install.

  4. Continue with Section 4.6, Registering a Mobile Device with the Appliance.