Verify that you meet the following requirements before you import the connector:
An understanding of identity federation using the SAML 2.0 protocol.
For more information about SAML, see the OASIS website.
A management ServiceNow account, created with the SAML 2.0 Update 1 plug-in.
Administrator access to your ServiceNow account. An understanding of ServiceNow and its account management tools are presumed.
A ServiceNow user account for each user who wants to authenticate to ServiceNow through the CloudAccess single sign-on service. The connector for ServiceNow does not provision user accounts.
The location in the ServiceNow administration console where you will configure the SAML 2.0 federation for CloudAccess.
When you configure the connector, the Federation Instructions provide the information that you will need to set up the federation in ServiceNow for CloudAccess. This information includes the metadata; a signing certificate for the appliance; the field values to use; and other guidance.
The Instance name for your ServiceNow account. For example:
http://your_instance.service-now.com/
(Optional) An X.509 signing certificate from ServiceNow is required to support single logout. Communications use SSL regardless of whether you provide this certificate.