By default, the connector for Salesforce includes a single appmark that is configured for the user’s landing page. You can configure the appmark for the desktop browser and supported mobile devices. You can modify this default appmark or create additional appmarks as needed.
NOTE:To enable single sign-on to the mobile Salesforce app, you can select Native application from the list of Launch with options on the Appmarks tab. However, this is not a requirement.
Appmarks that are then mapped in Policy Mapping appear on the landing page and, if configured, in the MobileAccess app for entitled users. For more information, see Section 2.5, Configuring Appmarks for Connectors.
CloudAccess automatically updates users’ Salesforce profiles when their policy mapping changes. Salesforce enforces the following restrictions:
Salesforce updates the user’s profile to the new profile only if licenses are available. The connector driver log shows errors if licenses are not available.
Salesforce will not move a user from a paid license to a free license. Salesforce also enforces this restriction in its administration console. In order to free a license for a paid account, you must de-activate the user.