Administrators can require users to set a PIN on their mobile devices as a security measure to prevent unauthorized users from accessing protected resources through the MobileAccess app. Administrators can also specify whether users must re-enter the PIN after a period of inactivity on the device.
Users must install the MobileAccess app on the mobile device before they can set the PIN. If a PIN is required, the MobileAccess app prompts users to set the PIN the first time they open the app. Otherwise, users can set, change, or remove the PIN any time by accessing the Settings page from the MobileAccess app.
NOTE:The MobileAccess PIN is unrelated to the built-in device passcode, which is designed to protect other resources on the mobile device.
Even if the administrator does not require users to set a PIN, users can optionally set a PIN on their device. The PIN can be different for each mobile device the user registers. The PIN is not stored anywhere other than on the device itself.
Administrators can change the Ask for pin setting any time in the administration console. If the administrator specifies that a PIN is required after a mobile device has already been registered, the next time the user launches the MobileAccess app on the mobile device, MobileAccess prompts the user to set a PIN. The app then prompts the user for that PIN each subsequent time the user accesses the app. If the administrator initially requires users to set a PIN and then changes that requirement, users can remove the PIN from their device. However, MobileAccess does not notify users if a PIN is no longer required.
Whether the administrator requires users to set a PIN or a user chooses to set a PIN, by default users can enter their PIN incorrectly five times. On the fifth attempt, the application unregisters the mobile device and removes the current PIN. The user must then reregister the device and reset the PIN.