7.5 Helping Users Register Their Mobile Devices

Users can install the NetIQ MobileAccess app on a mobile device to use MobileAccess with CloudAccess. A user can register a device with multiple providers by setting up separate accounts for each one. If a user registers a device with multiple providers, the user must select the account to use for a session from the list of providers on the device. By default, the app connects the user to the first provider in the list.

Users must register their mobile devices to use MobileAccess with CloudAccess. As an administrator you can provide two different ways for users to register a mobile device with CloudAccess.

7.5.1 Registering iOS Devices

You can provide users with one of the following methods to register an iOS mobile device:

Manual URL Entry: Send your users an email with the URL containing the DNS name of the appliance, including the correct port number. To enter the URL in the MobileAccess app, users tap the menu in the upper left corner of the app, then tap Accounts > + and enter the URL of the appliance in the Providers field. The URL is:
```
https://appliance_dns_name:port
```
For example:
```
https://ias.example.com:8443
```
Embedded Link in Email: Send your users the following link. When users click the link, the link launches the MobileAccess app and the Sign In page appears. Users sign in using their corporate credentials to access the appmarks available in the MobileAccess app. The link is:
```
comnetiqauth://x-callback-url/register?providerUrl=https://
appliance_dns_name:port/
```
For example:
```
comnetiqauth://x-callback-url/register?providerUrl=https://ias.example.com:8443/
```
NOTE:Email clients can prevent embedded links from working.

7.5.2 Registering Android Devices

You can provide users with one of the following methods to register an Android device:

Manual URL Entry: Send your users an email with the URL containing the DNS name of the appliance, including the correct port number. To enter the URL in the MobileAccess app, users tap the menu in the upper right corner of the app, then tap Manage Accounts > + and enter the URL of the appliance in the Provider field. The URL is:
```
https://appliance_dns_name:port
```
For example:
```
https://ias.example.com:8443
```

HTML Page with Anchor Link: Create an HTML page that contains an anchor link that users click to have the Provider field populated for them. The format of the anchor link is:

<html>
  <body><a href="intent://x-callback-url/register?providerUrl= https://appliance_dns_name:port#Intent;scheme=comnetiqauth;package=com.netiq.mobileaccessforandroid;end;">Register</a></body>
</html>

For example:

<html>
  <body><a href="intent://x-callback-url/register?providerUrl= https://ias.example.com:8443#Intent;scheme=comnetiqauth;package=com.netiq.mobileaccessforandroid;end;">Register</a></body>
</html>