15.8 Troubleshooting Other Connector Issues

Issue: If you set the user session timeout for the cluster to 75 minutes or longer, the Box connector displays an error when users attempt to use single sign-on to Box. (Bug 814752)

Workaround: To ensure that single sign-on works for the Box connector, set the User session timeout value to 74 minutes or less. This is a cluster-level setting so it will affect behavior of user sessions not using Box as well.