A CloudAccess appliance, installed and configured. MobileAccess configuration is optional, depending on your user authentication needs.
A NetIQ Access Manager 4.1.0.0-201 system, installed and configured.
NOTE:You must have version 4.1.0.0-201 of NetIQ Access Manager installed. This connector does not work with any other version.
Ensure that SSL communications are enabled for Identity Server and Access Gateway, and that both components are configured to trust the same signing certificate authority. For more information, see Enabling SSL Communications
in the NetIQ Access Manager Setup Guide.
Access Manager user accounts for each user who wants the single sign-on service.
If you use an eDirectory identity source for Access Manager and you need to provide access to Access Gateway protected resources that require a user name and password, you must enable Universal Password in eDirectory for the Access Manager LDAP connection.
NOTE:Universal Password Retrieval options must be properly set in the configuration of the Universal Password policy in eDirectory, so that it allows the password to be retrieved from the Access Manager user store.
For more information, see Unable to retrieve Universal Password from eDirectory using PasswordFetchClass (TID 7007114).