To customize the email messages within a given theme, navigate to the /themes/<new_theme_name>/<language>/server folder. This folder holds a variety of theming resources.
The main_skin.msg file is the main “template” for the “wrapper” of the email message. Whenever a message is generated, Cloud Manager drops its contents into this template, which generates the general “look-and-feel” of the email message as specified, including the logo.
The file includes comments to help you understand how to insert your own image. You can reference the image by URL or by file location (see Section 27.1.2, The /images Folder).
The /images folder contains the images that are embedded in the email messages. You can use your organization logo by substituting it for the default. The sizing of the image is up to you.
Most email servers do not support cascading styles, so to provide a separation of the style from the message, each message can contain references to “style” files. These references let you define a theme once (for example, “error messages”) in a style file (located in the /styles folder) and reference it throughout several documents. To change that style later, you would change the style file.
Cloud Manager has a tasks subsystem that places messages in the /tasks folder these tasks are dropped into the main.skin template and are sent as alerts to the Cloud Manager user who is assigned to complete a task in the Cloud Manager workflow.
These are the actual messages (and subjects) that are injected into the compiled message wrapper. They can reside in the /server folder or in the /tasks subfolder. These are the actual files that you can customize to meet the branding needs of your organization. To help you identify each unique task or message file, the email message template displays its filename in light gray text at the bottom of the message.