The following sections provide solution to the problems you might encounter while using thCloud Manager:
Business Service Workloads Remain in the Building or Provision State
Remote Console for a Workload Does Not Launch from Internet Explorer with Chrome Frame Plug-in
Multi-Select Behavior Is Incorrect for Multiple Virtual Machines in a List
Enabling Email Notifications for Users with Specific Permission
Business Service Workloads Remain in the Building or Provision State
In the build phase, the business service remains in the Building state until a host becomes available for the workload. In the startup phase, the workload remains in the Provision state until a host becomes available.
Shut down a workload to free up the required resources on a host. If possible, select a workload that can be restarted on another host.
Add another host to the host group.
Remote Console for a Workload Does Not Launch from Internet Explorer with Chrome Frame Plug-in
Testing has shown that the failure occurs because Chrome Frame does not allow a self-signed security certificate.
NOTE:This procedure is effective only if the VNC Proxy is configured to use the same certificate as the Cloud Manager Application Server console. For information about configuring the VNC proxy, see Configuring Remote Console Access to Workloads
in the Cloud Manager Procedures Guide.
Open Internet Explorer as an Administrator, then, using Internet Explorer to open the Cloud Manager console, note the warning from the browser about an unrecognized certificate.
At the warning dialog, specify that you want to continue to the website.
In the browser address bar, click the certificate warning, then click View Certificates.
In the certificate pop-up, click Install Certificate then click Next.
HINT:The Install Certificate button does not display unless you are running the browser as Administrator.
Select Place all certificates in the following store, then click Browse.
From the list, select Trusted Root Certification Authorities, then click OK, click Next, then click Finish.
At the confirmation dialog, click Yes, then, at the next confirmation dialog, click Close.
At the certificate popup, click Close.
Multi-Select Behavior Is Incorrect for Multiple Virtual Machines in a List
Enabling Email Notifications for Users with Specific Permission
... ... ncm.bs.deploy.perms=SYSTEM_SUPPORT,MODIFY_BS,VIEW_BS ... ...
Name |
Description |
---|---|
MODIFY_BS |
Modify a business service request |
VIEW_BS |
View a business service request |
SYSTEM_SUPPORT |
Designated system support personnel |
Name |
Description |
---|---|
MODIFY_SYSTEM |
Modify the system object |
MODIFY_ORG |
Modify an organization |
VIEW_ORG |
View an organization |
MODIFY_BG |
Modify a business group |
VIEW_BG |
View a business group |