10.4 Configuring Email Notifications

Roles that Can Perform This Task: Cloud Administrator

Cloud Manager can send email messages to remind task owners about tasks that need to be completed and to notify Business Service Owners of business services that are about to expire or that have expired. You can also customize the schedule for the message notifications.

10.4.1 Configuring the SMTP Server to Route Email Messages

For Cloud Manager to send email notifications, you must provide the connection information for an SMTP server to route the messages.

  1. On the main navigation bar, click Configuration, then click Email Configuration.

  2. Configure the SMTP server connection:

    Host: Specify the IP address or DNS name of the host running the SMTP server.

    Server Port: Specify the port on which the SMTP server listens for incoming messages.

    From Address: Specify the no-reply address you want to use as the sender of the messages.

  3. (Conditional) If the SMTP server requires an authentication user name and password, select this option, then specify the user name and password.

  4. Click OK.

10.4.2 Enabling Email Notifications for Users with Specific Permissions

By default, you cannot enable email notifications for some users. You can control the individuals who can receive email notification when a business service is deployed or a change request has completed if you add the ncm.bs.deploy.perms property to the /opt/netiq/cloudmanager/etc/system.properties file.

As you add this new property, you also need to add the permissions to be honored on the business service. Any user with those permissions will receive the email notifications.

For example, if you wanted a user with SYSTEM_SUPPORT permission or MODIFY_BS or VIEW_BS permission to receive email notifications when the business service is being deployed or changed, you would modify the /opt/netiq/cloudmanager/etc/system.properties file like this:

...
...
ncm.bs.deploy.perms=SYSTEM_SUPPORT,MODIFY_BS,VIEW_BS
...
...