2.3 Appliance Change Guardian Server Installation

The Change Guardian server appliance is a ready-to-run software appliance built on SUSE Studio. The appliance combines a hardened SUSE Linux Enterprise Server (SLES) operating system and the Change Guardian server software integrated update service to provide an easy and seamless user experience that allows you to leverage existing investments. You can install the software appliance on a virtual environment or on hardware.

NOTE:The SLES operating system that you receive with the appliance is customized for the Change Guardian product and does not give you access to all the features of the operating system that you would have with your own copy of SLES.

The Change Guardian appliance image is packaged in both ISO and OVF formats that can be deployed to the following virtual environments:

  • VMWare (ESX/GSX/Workstation)

  • OpenXen Platform (Xen Guest desktop not supported)

  • Microsoft Hyper-V

You can also install the ISO appliance image directly on hardware.

To install the Change Guardian server appliance image:

  1. Download the appliance image to a local server. The OVF file name is change_guardian_server_x.x.x.x.x86_64-0.xxxx.0.ovf.tar.gz. The ISO file name is change_guardian_server_x.x.x.x.x86_64-0.xxxx.0.preload.iso.

  2. (Conditional) If you are using VMWare or Xen, use the OVF template to complete the following steps:

    1. Extract the appliance image to your local server. If you are extracting to a Windows server, you need a program like 7-Zip or the latest version of WinRar.

      If you are extracting to a Linux server, use the following command:

      tar -zxvf change_guardian_server_x.x.x.x.x86_64-0.xxxx.0.ovf.tar.gz
      
    2. For VMWare, log in to the vSphere client and deploy the OVF template. For more information, see the VMWare documentation.

      NOTE:Do not use the vSphere web client. Instead, use the vSphere thick client.

    3. For Xen, launch XenCenter and import the OVF template. For more information, see the Xen documentation.

      NOTE:Do not select Verify OVF manifest. Do select Use operating system fixup.

  3. (Conditional) If you are using Microsoft Hyper-V (Hyper-V documentation) or installing direct to hardware, use the ISO image to complete the following steps:

    1. Burn the ISO file to a DVD or mount the image.

      NOTE:We do not support mounting the ISO image from a network share.

    2. Start or reboot your computer and check the BIOS configuration of your machine. Your BIOS should allow you to start from the CD/DVD drive and change the order of the media.

    3. (Conditional) If you have not mounted the image, boot the DVD.

  4. Power on the appliance server.

  5. Select the language and keyboard layout.

  6. Read and accept the Novell SUSE End User License Agreement.

  7. Read and accept the NetIQ Change Guardian End User License Agreement.

  8. Specify the hostname and domain name on the Hostname and Domain Name page, and verify that the Assign Hostname to Loopback IP option is selected.

    NOTE:Only select Change Hostname via DHCP if you do not have a static IP address reservation.

  9. Set the Hardware Clock to UTC, specify the time zone of the VM, and select Change to configure NTP date/time synchronization.

    If the time appears out of sync immediately after the installation, run the following commands to restart NTP:

    • service ntp stop

    • service ntp start

  10. Configure the following accounts:

    • appliance OS root account password

    • global admin password

    • Change Guardian server cgadmin password

    • Deselect Use IP Address for event routing if you can resolve the Change Guardian server host name from all of your monitored servers.

  11. Configure the default email host using the following information:

    • SMTP Host – The full name, including domain name, of the email server from which you want to send email alerts. You must be able to resolve the specified hostname from the Change Guardian server.

    • SMTP Port – The remote SMTP port used to connect. The default is 25.

    • From – The return email address appearing on each email sent.

    • SMTP User Name (Optional) – The user name to use when connecting to the SMTP server.

    • SMTP Password (Optional) – The password that corresponds to the SMTP user name.