A.2 Collecting Agent Logs using Agent Manager

You can use Agent Manger to collect logs from both Change Guardian Agent for Windows and Security Agent for UNIX. You must install the agent using Agent Manager to be able to collect the agent logs.

You cannot set debug levels to agent log collection. The logs are collected based on whatever debug level is set in the agent.

To collect agent logs:

  1. In Agent Manager, select the agent under All Assets.

  2. Click Manage Installation > Collect Agent Logs > Start Log Collection.

  3. In the Completed Tasks tab, click Download Agent Logs.

    NOTE:You can download a log only once. For an agent, you can download the log that you collected last. The previously collected logs are overwritten every time you click Collect Agent Logs for that agent.