19.0 Understanding Agent Manager

Agent Manager provides services that can manage UNIX and Windows agents, such as:

  • Providing a list of computers to which you can deploy agents. This list will be populated by the results of a query against a directory services (Active Directory) or imported from another list.

  • Remotely installing Client Agent Manager on a computer that never had any agents. Client Agent Manager receives instructions from Agent Management Services.

  • Remotely installing the agent on a computer by using the Agent Management Service.

  • Upgrading an existing agent.

    NOTE:You can roll back the updates.

  • Setting configuration of the agents.

  • Collecting the installation logs.

  • Starting, stopping and restarting agents remotely.

The Agent Manager console provides a central location where you can:

  • Manage your agents

  • Organize your assets in groups

  • Remotely install and update agents on assets

It helps you maintain your environment by keeping track of agents that are not communicating and allows you to either fix the agent or remove it from the environment.

Following are the different attributes in the Agent Manager console:

  • Host Name: Shows the FQDN of the asset after successful agent deployment.

  • Version: Shows the Windows version information of the asset after successful agent deployment.

  • Change Guardian Version: Shows the version of Agent installed in target asset(s) after successful agent deployment.

  • Last Communication: Shows Client Agent Manager last communication time from agent deployed asset to server in Agent Management Service.

  • Modified time: Shows the modified time of the asset configuration.