Issue: Windows agent installation using Change Guardian Agent Manager (CG AM) fails and displays the following error in failed task logs:
protocol negotiation failed...
This error might occur due to following reasons:
SMB1 protocol is disabled on Windows agent.
Change Guardian server is installed on SLES 11 SP4 or RHEL 6.7 platforms which supports SMBv1 only.
Workaround: Install Windows agent manually. For more information see Manual Installation.