15.1 Overview

The following provides an overview of creating and monitoring alerts:

  1. Configure alert rules to create alerts when a matching event occurs.

    An alert contains almost the same information as the related event and also includes additional information specific to the alert, such as owner, state, and priority.

    As Change Guardian detects subsequent instances of the same alert, the product associates the trigger events to the existing alert to avoid duplication of alerts.

  2. View and monitor alerts in the Change Guardian web console. As you monitor alerts, you can assign alerts to different users and roles, track the alert from origination to resolution, and annotate the alert rule by adding information to the knowledge base.

  3. Configure alert retention policies to specify when to automatically close and delete the alerts from Change Guardian.