When you attempt to install a later version of Vivinet Diagnostics over an earlier installed version, the setup wizard automatically uninstalls the earlier version after a prompt. If you attempt to reinstall the same version of Vivinet Diagnostics over an existing copy, the setup wizard helps you perform a repair installation or uninstall the other copy of Vivinet Diagnostics.
When you uninstall Vivinet Diagnostics, files you created, such as saved Diagnosis files, are not removed. The folders containing these files are also preserved. Registry entries, however, are not removed automatically. You must remove registry entries manually.
NOTE:Before you uninstall the application, deregister the Vivinet Diagnostics license. Otherwise, you cannot register the program on another computer. For more information, see Section 2.5.6, Deregistering Vivinet Diagnostics.
From the Control Panel, double-click Add/Remove Programs.
Highlight NetIQ Vivinet Diagnostics and click Add/Remove (or Change/Remove or Remove, depending on your version of Windows).
In the Confirm File Deletion dialog box, click Yes.
When uninstallation is complete, click OK twice.
To remove registry entries, run the REGEDIT command from a command prompt.
Delete the following keys:
HKEY_LOCAL_MACHINE\Software\NetIQ Network Performance\Vivinet Diagnostics
HKEY_CURRENT_USER\Software\NetIQ\Vivinet Diagnostics