7.1 Running the Web-Based Endpoint

To run the Web-based endpoint on your local computer, use the Web browser on that computer to navigate to www.netiq.com/support/pe/upgrade.asp. Click the link labeled Microsoft Windows - web-based.

You are then asked whether you want to run the endpoint software from its present location or save it to disk. To prevent errors during diagnoses, run the Web-based endpoint installation as an Administrator.

Click to select one of the following options.

Run from Location:

If the download is successful, you will see a message stating the endpoint has been started. Click OK to close the message.

There is nothing else you need to do. The endpoint is ready for monitoring with AppManager and for VoIP Readiness Assessments with Vivinet Assessor.

Save to Disk:

Save the software to the folder where you save your temporary files, such as Temp.

Navigate to the folder where you saved the endpoint. Right-click on the endpoint.exe file and select Run as Administrator to start the endpoint. You will see a message stating the endpoint has been started. Click OK to close the message.

After you start the endpoint, there is nothing else you need to do. The endpoint is ready for monitoring with AppManager and for VoIP Readiness Assessments with Vivinet Assessor.

NOTE:You can save the endpoint anywhere on a local hard disk. When you restart the computer, a copy of the executable endpoint.exe is still on your hard drive, but it will not run until you restart it. Restart the executable by double-clicking it in Windows Explorer.