CHR0414: The request for bandwidth management zone information from device %1 failed. This error can be ignored if no bandwidth management zones are configured.
Explanation The SNMP request to retrieve information about the device’s bandwidth management zones failed or timed-out while waiting for a response.
Likely Causes
There are no bandwidth management zones configured on the Nortel CS1000 system, in which case this error can be ignored.
The SNMP community string for the Signaling Server was not correctly configured using AppManager Security Manager.
There is no active route to or from the Nortel CS1000 server.
The network or the Nortel CS1000 server was too busy to reply within the timeout period.
No cable is attached to the network adapter or NIC.
Operator Action Use the TRACERT command on Windows to determine whether there is a break in the expected route to the Nortel CS1000 server. If TRACERT indicates the route extends all the way to the IP network of the Nortel CS1000 server, it is likely the server is not active or is too busy, or you are using an invalid network address.
For example, although the SNMP client may have a route to the subnet of the SNMP server, if the SNMP server does not have a route back to the subnet with the SNMP client, you will see this message. Ensure routes exist: run a ping test from the SNMP server to the SNMP client.
Even if you can ping both SNMP client and server, a firewall may be preventing data from passing from client to server. Configure your firewall to allow SNMP data to pass.