The Vivinet Assessor Scheduler service is described in detail in Section 2.2.4, Vivinet Assessor Scheduler Service. It is the component responsible for initializing and running assessments. If you receive an error from the Console that says the Scheduler needs to be started, first check to make sure it is started. Try to verify an assessment; if it verifies, the Scheduler is running.
Most Scheduler errors simply require you to stop and restart the Scheduler service. First, make sure no assessments are running. Then do the following:
From a command prompt in the Vivinet Assessor root directory, enter
net stop netiqvivinetassessor (to stop the service) net start netiqvivinetassessor (to start it)
Or take the following steps:
Navigate to the Control Panel and double-click Administrative Tools.
Double-click Administrative Services and select NetIQ Vivinet Assessor.
Click Restart on the Actions menu.
The Scheduler logs any errors that occur to the ASSESSOR.log file in the Micro Focus\Vivinet Assessor directory. To read this log file, use the command-line program FMTLOG.exe. For more information, see Section 11.4, Formatting Error Logs.
NOTE:The Scheduler also writes information about Scheduler errors to the Application Log of the System Event Viewer. In the Scheduler error message window, click View Event Logs and then click Application Log.