9.1 Results Pane

In the Results pane, the Results Table lets you analyze, sort, and group results from a VoIP Quality assessment, as well as select results for charting. You have two options for selecting the broad set of results that are shown in the table:

  • View results from all call groups or from a particular call group by selecting that group from the Call Groups list.

  • View results from all the calls that were simulated during the entire assessment, or the results from a single call that occurred at a particular time by selecting the time from the Call Times list.

Selecting a call time gives you access to a more granular level of data. You can only select a call time if you collected timing records during the VoIP Quality assessment. To collect timing records, select to run a Single Set of Calls in the Schedule view, or select Collect timing records when running a series of calls. For more information, see Section 7.8.4, Setting Assessment Run Options.

You can further sort the results by clicking the various column headers. If you click the “Call Script” column header, for example, results in the table are rearranged to sort them by the associated call script. Group the results by clicking a column header and dragging it to the gray area above the table.

To add a metric to a chart:

  1. Right-click the desired row of data and select Add Measurement to Chart.

  2. Select the desired measurement from the list.

  3. To remove all the data streams from the current chart and start over, right-click and select Create New Chart with Measurement. You are prompted to save or discard the current chart.

  4. To show actual values in the Results table measured to two decimal places, select Show results as average values. For more information, see Section 7.8.1, Setting Result Ranges.

  5. To show values in the Results table as VoIP Quality indicators and the colors associated with the three readiness ratings categories—Good, Acceptable, or Poor—instead of the actual measurements, select Show results as VoIP Quality indicators. For more information, see Section 8.5.1, Mean Opinion Score.

  6. To review how VoIP Quality was evaluated for this assessment, click View VoIP Quality Indicators Legend. “Result ranges” determine how call performance measurements are mapped to VoIP quality ratings. For more information, see Section 7.8.1, Setting Result Ranges.

  7. To restore the Results table to its default settings, click Clear Groupings and Filters. By default, no results are excluded (filtered) from the table, and call groups are sorted by connector, in the order in which connectors were created.

For more information about using the information in the Results table, see Section 9.2, Understanding the Results Table.