2.5 Installing the Module

This section describes how to install the module in an AppManager version 6.x or 7.x environment.

The setup program automatically identifies and updates all relevant AppManager components on a computer. Therefore, run the setup program only once on any computer. The pre-installation check also runs automatically when you launch the setup program.

2.5.1 Installing the Module on AppManager 6.x

The following steps describe how to install the module in an AppManager version 6.x environment with the module setup program, AM60_SQL-RT_Setup.exe.

To install the module on AppManager 6.x:

  1. Run the module setup program on each repository computer to install Knowledge Scripts and reports. For repositories running in a clustered environment, run setup on all nodes in the cluster.

  2. Run the module setup program on each computer you want to monitor. For applications running in a clustered environment, run the module setup program on all nodes in the cluster.

  3. Run the module setup program on all Operator Console and Control Center computers to install the Help.

  4. If you have not already discovered SQL Server resources, run the Discovery_SQL-RT Knowledge Script on all agent computers where you installed the module.

On AppManager 6.0.2, the MAINT.LOG file describes changes and problems encountered during the installation. The MAINT.ERR log file describes only the problems. By default, these files are located in the \NetIQ\Temp\NetIQ_Debug folder.

2.5.2 Installing the Module on AppManager 7.x

You can install the module in an AppManager version 7.x environment in one of the following ways:

  • Run the AppManager setup program, amsetup.exe, which you can begin from Setup.exe. You can start these programs from the distribution computer on which you saved the setup files or from the AppManager installation kit.

  • Run the module setup program, AM70-SQL-RT-7.x.x.0.msi, which you downloaded from the Web or from the AppManager installation kit.

  • Use Control Center to install the module on the remote computer where an agent is installed.

To install the module on AppManager version 7.x:

  1. If you downloaded the module from the Web, ensure you save the module setup files on the distribution computer, and then delete the older versions of the module setup files. For more information about the distribution computer, see the Installation Guide for AppManager.

  2. Run the AppManager or module setup program on all repository computers to install the Knowledge Scripts and reports. For repositories running in a clustered environment, run the setup program on the node that currently owns the cluster resource.

  3. Install the module on the SQL Server computers you want to monitor. Use one of the following methods:

    • Run the AppManager setup program.

    • Run the module setup program.

    • Use Control Center Console to deploy the installation package. Ensure you check in and then configure the installation package, which is the .XML file included with the module setup program. For more information about the .XML file, see the AppManager ResponseTime for Microsoft SQL Server ReadMe. For more information about deploying modules on agents, see the Control Center User Guide for AppManager.

  4. Run the AppManager or module setup program on all Operator Console and Control Center Console computers to install the Help.

  5. If you have not already discovered SQL Server resources, run the Discovery_SQL-RT Knowledge Script on all agent computers where you installed the module.

After the installation has completed, you can find a record of problems encountered in the <modulename>_Install.log file, located in the \NetIQ\Temp\NetIQ_Debug\<ServerName> folder.