NetIQ AppManager ResponseTime for Networks Management Guide

The NetIQ AppManager product (AppManager) is a comprehensive solution for managing, diagnosing, and analyzing performance, availability, and health for a broad spectrum of operating environments, applications, services, and server hardware.

AppManager provides system administrators with a central, easy‑to‑use console to view critical server and application resources across the enterprise. With AppManager, administrative staff can monitor computer and application resources, check for potential problems, initiate responsive actions, automate routine tasks, and gather performance data for real-time and historical reporting and analysis.

Intended Audience

This guide provides information for individuals responsible for installing an AppManager module and monitoring specific applications with AppManager.

Other Information in the Library

The library provides the following information resources:

Installation Guide for AppManager

Provides complete information about AppManager pre-installation requirements and step-by-step installation procedures for all AppManager components.

User Guide for AppManager Control Center

Provides complete information about managing groups of computers, including running jobs, responding to events, creating reports, and working with Control Center. A separate guide is available for the AppManager Operator Console.

Administrator Guide for AppManager

Provides information about maintaining an AppManager management site, managing security, using scripts to handle AppManager tasks, and leveraging advanced configuration options.

Upgrade and Migration Guide for AppManager

Provides complete information about how to upgrade from a previous version of AppManager.

Management guides

Provide information about installing and monitoring specific applications with AppManager.

Help

Provides context-sensitive information and step-by-step guidance for common tasks, as well as definitions for each field on each window.

The AppManager library is available in Adobe Acrobat (PDF) format from the NetIQ Web site: www.netiq.com/support/am/extended/documentation/default.asp?version=AMDocumentation.

Conventions

The library uses consistent conventions to help you identify items throughout the documentation. The following table summarizes these conventions.

Convention

Use

Bold

  • Window and menu items

  • Technical terms, when introduced

Italics

  • Book and CD-ROM titles

  • Variable names and values

  • Emphasized words

Fixed Font

  • File and folder names

  • Commands and code examples

  • Text you must type

  • Text (output) displayed in the command-line interface

Brackets, such as [value]

  • Optional parameters of a command

Braces, such as {value}

  • Required parameters of a command

Logical OR, such as value1|value2

  • Exclusive parameters. Choose one parameter.

About NetIQ Corporation

NetIQ, an Attachmate business, is a global leader in systems and security management. With more than 12,000 customers in over 60 countries, NetIQ solutions maximize technology investments and enable IT process improvements to achieve measureable cost savings. The company’s portfolio includes award-winning management products for IT Process Automation, Systems Management, Security Management, Configuration Audit and Control, Enterprise Administration, and Unified Communications Management. For more information, please visit www.netiq.com.

Contacting Sales Support

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www.netiq.com/about_netiq/officelocations.asp

United States and Canada:

888-323-6768

Email:

info@netiq.com

Web Site:

www.netiq.com

.

Contacting Technical Support

For specific product issues, please contact our Technical Support team.

Worldwide:

www.netiq.com/Support/contactinfo.asp

North and South America:

1-713-418-5555

Europe, Middle East, and Africa:

+353 (0) 91-782 677

Email:

support@netiq.com

Web Site:

www.netiq.com/support

Contacting Documentation Support

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

Contacting the Online User Community

Qmunity, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, Qmunity helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, please visit http://community.netiq.com.