Discovery failed with the following message:
Exchange-RT cannot work properly. The parameter is incorrect.
The AppManager agent service NetIQmc is running as a specific user on the computer; however, a different user is logged on to the computer. Change NetIQmc to run as Local System, which is a requirement for ResponseTime for Exchange managed objects. For more information, see Section 2.6, Permissions for Running Knowledge Scripts.
Discovery failed with the following message:
Microsoft Outlook 2000 or higher is missing or not installed properly. Exchange-RT is not supported.
Be sure Outlook 2000 or later is installed.
Discovery failed with the following message:
Unable to resolve the file path for version verification.
The Discovery Knowledge Script that you tried to run was from a more recent version of AppManager than the agent on the managed client. Discovery_Exchange-RT Knowledge Script cannot run on back-level managed objects because the script was designed to fail if it finds Outlook for Windows XP with Service Pack 2 without the required Microsoft hotfix.
To run discovery, you must upgrade the agent to the most recent version or install the latest version of AppManager ResponseTime for Exchange and Exchange Online.