1.0 Introducing AppManager ResponseTime for Exchange and Exchange Online

AppManager ResponseTime for Exchange and Exchange Online provides a set of transactions that can be run from client machines to Exchange servers on-premises and Exchange Online. These transactions monitor the availability and response time of typical Exchange operations, such as checking an Exchange Address Book entry; it reports the amount of time this operation took, and any errors that might have occurred. The event details report exactly which part of the transaction experienced the error. You can deploy these simulated transactions at any sites served by an Exchange server and on any client machines that can connect to Exchange Online.

This chapter provides a brief introduction to Exchange and Exchange Online and also an overview of important concepts and terminology.