3.6 SessionsTimeout

This Knowledge Script to monitors the total number of timeouts on the communication line from both the host and client sides of the connection. If the number of timed-out sessions exceeds the threshold you set, an event is raised.

On some high-latency networks, the timeout could result from the protocol timeout being too short. Increasing the protocol timeout on these types of lines will improve performance by reducing unnecessary re-transmissions.

3.6.1 Resource Objects

WTS Sessions

3.6.2 Default Schedule

The default interval is Every 30 minutes.

3.6.3 Setting Parameter Values

Set the following parameters as needed:

Description

How to Set It

Raise event if the number of session timeouts exceeds the threshold?

Set to y to raise an event if the number of session timeouts exceeds the threshold you set. The default is y.

Collect data for session timeouts?

Set to y to collect data for charts and reports. If set to y, the script returns the total number of session timeouts. The default is y.

Threshold -- maximum session timeouts per interval

Specify the number of timed-out sessions that will raise an event. The default is 0.

Event severity if the number of session timeouts exceeds the threshold

Set the event severity level, from 1 to 40, to indicate the importance of the event. The default severity level is 5.